Privacy Policy

Introduction

At Ionchill® Ice Maker, Mini Fridge, Wine Cooler (“Ionchill”, “we”, “our”, or “us”) we respect the privacy of our users (“user” or “you”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.

Please read this Privacy Policy carefully. By visiting our website or using our services you are accepting the practices described in this policy.

What Information Do We Collect?

We collect both personal and non-personal information from you when you visit our website, make a purchase, or engage with our brand. The types of information we collect may include:

  • Contact information (such as your name, email address, phone number, and mailing address)
  • Payment information (such as your credit/debit card number, expiration date, and billing address)
  • Purchase history and saved products
  • Reviews, feedback, and correspondence
  • Account registration information (such as username, profile photo, interests, and preferences)
  • Social media interactions with our brand and website content
  • Demographic data (such as your age, gender, location, and interests)
  • Web analytics data (such as your IP address, browser type, operating system, referral URLs, on-site activity, and device data)

How Do We Use Your Information?

We use the information we collect for a variety of business purposes including:

  • Fulfilling your orders for products or services
  • Processing payments
  • Communicating with you about your account, purchases, or questions
  • Improving our products, services, and website experience
  • Sending marketing communications like product announcements, promotions, newsletters, and surveys
  • Conducting analytics to improve our business and enhance your experience
  • Legal compliance as required by applicable law, regulation, or legal process

When Do We Disclose Your Information?

We will not sell, distribute, or reveal your personal information to third parties unless we have your permission or under special circumstances, such as:

  • To contracted service providers that help with parts of our business operations. All service providers are bound by strict confidentiality agreements limited to the services they provide us.
  • When required by law or law enforcement agencies. We cooperate with government and law enforcement officials as needed by applicable laws.
  • If we sell or transfer all or some of our business or assets to a third party, including in a merger, acquisition, reorganization or sale of assets. Any such third party will have the right to continue to use your personal data in line with the terms of this Privacy Policy.
  • To protect the security and safety of others or our systems, to detect and prevent fraud, spam or abuse of rules and policies, or to protect against harm.

Your Choices & Rights

You have certain choices regarding your information. These include:

  • Accessing your personal data
  • Correcting any inaccuracies in your personal data
  • Deleting your account and personal data
  • Objecting to processing of your personal data
  • Requesting transfer of your personal data
  • Imposing restrictions and limitations on our processing of your data

To make requests regarding your personal data please contact our Data Protection Officer at the contact information provided below.

Your rights may vary depending on your location. We will comply with applicable data privacy laws when responding to requests.

How Do We Protect Your Information?

We use a variety of security measures to help protect your personal information whether stored or in transit. These safeguards vary based on the sensitivity, format, location, amount, and storage or processing requirements for your personal information.

We restrict access to personal data to employees, contractors and service providers on a strictly need-to-know basis and who are bound by strict contractual obligations.

While we work hard to always protect your personal information, no method is 100% secure and we cannot guarantee security. If we detect a breach affecting your personal information we will notify you in a reasonable timeframe per applicable regulations.

International Data Transfers

We are a global company and your personal information may be transferred internationally throughout our affiliates, partners, and service providers. Wherever your personal information is transferred, stored or processed by us, we take reasonable steps to safeguard such data through the requirements of applicable data privacy laws.

Children’s Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal data from children under 13 without obtaining verifiable consent from a parent or guardian. If we determine that personal data of a child under 13 has been collected without the proper consent, we will take immediate steps to delete such information. If you believe your child has submitted personal information to our site and you would like to request it be removed, please contact us at the information provided below.

External Sites

Our website may contain links to third party sites. Any access to and use of such linked sites is not governed by this policy but instead is governed by the privacy policies of those third party sites. We are not responsible for the information practices of such third party sites.

Changes to This Privacy Policy

We may update this policy from time to time as our information practices are modified or changed. If we make any material changes, we will notify you via email or by means of notice on our website homepage. We encourage you to review this policy periodically to stay up to date on how we protect and use your information.

How to Contact Us

Please feel free to contact us if you have any questions about our privacy policy or practices:

Email: [email protected]

Address: 123 Ionchill Lane, Fridge City, CA, 91234, USA

How to Make a Complaint

If you feel we have not addressed your concerns related to this Privacy Policy or our privacy practices you may contact our Data Protection Officer above. You also have a right to lodge a complaint with your local data protection authority or regulator.

Effective Date

This Privacy Policy is in effect as of January 1, 2023.

Your Consent

By using our website, registering an account, or making a purchase, you consent to our Privacy Policy.

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Admin

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